Privacy Policy
Effective November 11, 2026
This policy explains how Clear Line Holdings LLC, doing business as Clear Line Water ("Clear Line Water," "we," "us"), collects and uses information when you visit clearlinewaterutah.com or request a free water test through our website or through a form on Facebook or Instagram.
Information we collect
Information you give us. When you request a water test, we collect your name, mobile phone number, city, whether you own your home, and any water issues you choose to tell us about. If you book an appointment or buy from us, we may also collect your address, email, and details about your home's water system.
Information collected automatically. Our website uses the Meta Pixel, a tool from Meta Platforms (the company behind Facebook and Instagram). It uses cookies and similar technology to record visits to our site and whether a form was submitted, along with information such as your browser, device and IP address. This helps us measure and improve our ads. We do not send your form answers to Meta through the pixel.
How we use your information
- To contact you by phone call or text message to schedule and follow up on your water test.
- To provide quotes, install equipment, and handle service and warranty requests.
- To measure how well our advertising works and to show our ads to people likely to be interested.
- To keep records required for our business and to comply with the law.
Calls and text messages
By submitting a form, you agree that Clear Line Water may call or text you at the number you provided about your water test and our services. Message and data rates may apply. Message frequency varies. You can reply STOP at any time to stop text messages, or ask us not to call you. Agreeing to be contacted is not a condition of buying anything.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run the business, such as our website host (Netlify), which stores form submissions, and the tools we use to manage customers and send messages.
- Installers and team members who need your information to perform your water test or installation.
- Meta, through the Meta Pixel and Facebook or Instagram lead forms, as described above.
- Others when required by law, or to protect our rights, our customers, or the public.
Your choices
- Reply STOP to any text message to opt out of texts.
- Contact us to see, correct or delete the information we hold about you. We will respond within a reasonable time, unless we need to keep certain records by law.
- You can manage how Meta uses information for ads in your Facebook ad preferences, and you can block or delete cookies in your browser settings.
How long we keep information
We keep lead information as long as needed to follow up on your request, and customer records as long as needed for warranty, service and legal requirements. We delete or anonymize information we no longer need.
Security
We use reasonable safeguards to protect your information. No method of storing or sending information online is completely secure, so we cannot guarantee absolute security.
Children
Our services are for homeowners and residents 18 and older. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Clear Line Water (Clear Line Holdings LLC)
1831 S 550 W, Lehi, UT 84043
Phone: (760) 525-0796
Email: clearlineholding@gmail.com